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Receptionists

Receptionists
Quick Facts : Receptionists*
2010 Median Pay$25,240
Entry Level EducationHigh school diploma or equivalent
Work Experience in Related OccupationNone
Number of Jobs, 20121,048,500
Job Outlook24% (Faster than average)
Employment Change248,500


Receptionists manage a wide spectrum of administrative duties. These tasks will vary by employer but they typically answer phone calls and provide information to the public and customers.

What Receptionists Do

  • Answer, screen, and forward telephone calls
  • Perform other administrative support tasks, such as keeping appointment calendars
  • Copy, file, and maintain documents and records
  • Collect, sort, distribute, and prepare mail and courier deliveries
  • Process and prepare travel vouchers or other documents

Work Environment

Although receptionists work in almost every industry, many are concentrated in healthcare and social assistance, including physicians' offices, hospitals, and nursing homes. Most work in a comfortable office setting. About 30 percent work part time.
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Job Outlook

Employment of receptionists is projected to grow 24 percent from 2010 to 2020, primarily in the healthcare industry.
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Pay

The average hourly wage of receptionists was $12.14 in May 2010.
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Receptionists*
Average Annual Salary, May 2010

Receptionists

25240

Business Occupations

58154.0909

All Jobs in the U.S.

52312.5223
Receptionists*
Percent Change in Employment

Receptionists

23.7005

Business Occupations

9.55203445933082

All Jobs in the U.S.

15.767561808929724

Becoming a Receptionists

Although hiring requirements vary by industry and employer, most receptionists need a high school diploma. Most receptionists receive their training on the job learning how to operate the telephone system and computers and learn the proper procedures for greeting visitors. While many of these skills can be learned quickly, those who give information to the public or customers may need several weeks to learn details about the organization.
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